Frequently Asked Questions
Everything you need to know about Blissy™ products and services.
What makes Blissy™ silk pillowcases different from others?
Blissy™ pillowcases are handmade and crafted from high-quality 22-Momme 100% Pure Mulberry Silk. Unlike standard silk or satin, our products are hypoallergenic, non-toxic, and designed to improve hair health and skin hydration while you sleep.
How do I wash and care for my Blissy™ products?
To maintain the longevity of your silk, we recommend machine washing in cold water on a gentle cycle using a pH-neutral liquid detergent. For best results, air dry your silk items out of direct sunlight.
How long does shipping take?
Standard shipping within the United States typically takes 3-5 business days. International shipping times vary by location, usually ranging from 7-14 business days. You will receive a tracking number as soon as your order ships.
What is your return policy?
We offer a 60-day money-back guarantee. If you are not completely satisfied with your purchase, you can return it within 60 days of the delivery date for a full refund, no questions asked.
Are Blissy™ products hypoallergenic?
Yes, our 100% Pure Mulberry Silk is naturally hypoallergenic and resistant to dust mites, mold, and fungus, making it the ideal choice for individuals with sensitive skin or allergies.
Do you offer wholesale or bulk discounts?
Yes, we offer special pricing for bulk orders and wholesale partnerships. Please contact our support team via our contact page for more information regarding high-volume purchases.